Last Updated: December 2025
Effective Date: December 2025
These terms and conditions govern the provision of automotive services by Circuit Workshop, operating in Singapore. By engaging our services, scheduling appointments, or requesting service quotes, you accept these terms in full. If you disagree with any part of these terms, please do not proceed with service arrangements.
This agreement constitutes the complete understanding between Circuit Workshop and the customer regarding service provision, superseding any prior discussions, representations, or understandings not explicitly incorporated into these written terms.
Throughout these terms:
All work requires explicit customer authorization before commencement. Authorization may be provided verbally, electronically, or in writing. Diagnostic work is performed to identify issues; repair authorization is obtained separately after diagnosis reveals specific problems requiring attention.
We perform only work explicitly authorized. Additional issues discovered during service will be communicated to you, with work authorization required before addressing newly identified problems. Emergency repairs affecting immediate safety may be performed at our discretion if you cannot be reached for authorization.
Services are performed with reasonable skill and care using appropriate tools, equipment, and procedures. We exercise professional judgment in diagnosing issues and recommending solutions, though outcomes cannot be guaranteed due to inherent uncertainties in automotive repair.
Parts quality and sourcing will be discussed with customers. We install parts meeting appropriate specifications for the application. While we recommend quality components, final parts selection considering budget constraints remains your decision. Parts warranty coverage varies by manufacturer and will be explained before installation.
You must provide accurate information about vehicle history, previous repairs, symptoms experienced, and any modifications made. Incomplete or inaccurate information may affect diagnostic accuracy and service quality.
Vehicles must be in legally roadworthy condition when brought for service. You are responsible for ensuring basic operational safety—adequate fuel, properly inflated tires, functioning brakes sufficient to reach our facility. We may decline service for vehicles presenting immediate safety hazards.
Remove all valuable personal items from vehicles before service. Circuit Workshop is not responsible for personal property left in vehicles. We may move items as necessary to perform work but assume no liability for damage to or loss of personal belongings.
You confirm legal ownership or authorization to approve service on vehicles presented. We may request proof of ownership for certain services. You assume liability if approving work on vehicles you lack authority to modify or repair.
All prices are quoted in Singapore dollars (S$) and include GST where applicable. Labor charges are based on time required and complexity of work. Parts pricing reflects current supplier costs; significant market fluctuations may necessitate price adjustments on longer-term projects.
Estimates provided are preliminary assessments based on initial inspection. Final costs may vary if additional issues are discovered or unforeseen complications arise. We will communicate any substantial deviation from estimates before proceeding with additional work.
Payment is due upon service completion before vehicle release. For extensive work exceeding S$2,000, we may request deposit or progress payments. Accepted payment methods include bank transfer, NETS, and major credit cards. Payment arrangements for larger projects may be discussed in advance.
Vehicles may be retained until payment is received in full. After 14 days without payment, storage fees of S$50 per day apply. Unpaid accounts may be referred to collection agencies, with customer responsible for associated collection costs.
Billing questions should be raised within 7 days of invoice receipt. We will review disputed charges fairly and adjust invoices if errors are confirmed. Undisputed portions of invoices remain payable during dispute resolution.
We warranty our labor for 90 days from service completion. If defects in our workmanship appear during this period, we will re-perform the work at no charge. This warranty covers installation quality and procedural execution, not component failures.
Parts are covered by manufacturer warranties, which vary by component and supplier. We will assist with warranty claims but cannot guarantee manufacturer approval. Parts supplied by customers carry no warranty from Circuit Workshop.
Warranties do not cover: issues arising from customer abuse or neglect; problems resulting from modifications made elsewhere; failure to perform recommended maintenance; damage from accidents or environmental factors; normal wear and tear; or issues unrelated to work we performed.
Pre-purchase inspections and diagnostic assessments represent professional opinions based on inspection at a specific point in time. We cannot predict future failures or guarantee problem-free operation. Hidden defects may exist that reasonable inspection cannot detect.
Our total liability for any claim related to our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for consequential damages including lost profits, vehicle depreciation, loss of use, rental car costs, or indirect damages of any nature.
While in our custody, vehicles are kept in secured premises with reasonable care. We maintain insurance for theft and damage, but are not liable for damage from circumstances beyond our control including natural disasters, riots, or third-party criminal acts.
Test drives may be necessary to diagnose issues or verify repairs. Authorized personnel conduct test drives exercising reasonable care. We are not liable for pre-existing vehicle defects that manifest during testing.
Services are provided "as is" without warranty of merchantability or fitness for particular purpose, except as expressly stated in these terms. We disclaim implied warranties to the maximum extent permitted by Singapore law.
You may cancel scheduled appointments with 24 hours notice without penalty. Diagnostic work already performed is charged at our standard rate. Parts ordered specifically for your vehicle may be subject to restocking fees or non-refundable if custom-ordered.
We reserve the right to decline service if work requested exceeds our capabilities, requires specialized equipment we lack, involves modifications compromising safety or legality, or if customer behavior is abusive toward staff.
Vehicles unclaimed for 30 days after service completion notification are considered abandoned. We may dispose of abandoned vehicles according to Singapore law, applying proceeds to outstanding charges and storage fees.
Concerns should first be raised directly with workshop management. We commit to good faith efforts resolving customer dissatisfaction through direct communication and reasonable accommodation where appropriate.
If informal resolution proves unsuccessful, parties agree to attempt mediation through the Singapore Mediation Centre before pursuing litigation. Mediation costs are shared equally unless the mediator determines otherwise.
These terms are governed by Singapore law. Any litigation arising from services provided will be conducted in Singapore courts. Both parties consent to jurisdiction of Singapore courts for dispute resolution.
Claims relating to services must be brought within one year of service completion. Claims not filed within this period are waived.
These terms, together with specific service authorizations and invoices, constitute the complete agreement between parties. Prior discussions or understandings not incorporated into written documentation are superseded.
If any provision is deemed unenforceable, remaining provisions continue in full effect. Unenforceable provisions will be modified to the minimum extent necessary to make them enforceable while preserving original intent.
Failure to enforce any term does not waive our right to enforce that term later or enforce other terms. Rights and remedies are cumulative, not exclusive.
You may not assign rights or obligations under these terms without our written consent. We may assign our rights and obligations to successors in business ownership.
Notices must be in writing and delivered by email, registered mail, or personal delivery. Email notices are deemed received when sent to the address provided by the recipient. Mailed notices are deemed received 3 business days after posting.
Neither party is liable for delays or failures resulting from circumstances beyond reasonable control including natural disasters, government actions, labor disputes, supply chain disruptions, or other force majeure events.
We may modify these terms by posting updated versions on our website. Modifications apply to services provided after posting. Continued use of services after term modifications constitutes acceptance of updated terms.
Questions about these terms should be directed to:
Email: [email protected]
Phone: +65 6841 3572
Address: 10 Ubi Crescent, #01-45 Ubi Techpark, Singapore 408564